Can I buy a Generations Portrait Experience as a gift?
Great idea! The Generations Experience offer costs just $595 and entitles the recipient's family to a photography session and a framed print. Call 03 96548899 Monday - Friday 10.00-5.30 to pay by credit card. Please note the recipient's entire family ie; parents and children, will have to come to our studio in Melbourne, Australia.
How long does the photography session last?
We allow up to two hours for most sessions. It's relaxed, informal and lots of fun. Our clients tell us it's like a trip to Disneyland! Allow another hour after the shoot to choose and order your portraits.
Do you only shoot in your studio?
The Generations Portrait Experience is a studio only process. It's Melbourne and it rains a lot! Andrew will help you relax and feel comfortable, be prepared to have fun!
Can I bring in my dog!
Of course, or your cat, lizard, budgie or anything that will fit in our lift, probably not a horse! Call us if you have questions about bringing in an unusual pet.
Do you shoot weddings?
Not in the traditional sense of attending a bride's home, ceremony & reception. But we're happy to take some amazing shots in the studio either on your wedding day or after the honeymoon.
Is it OK to bring a change of clothing and some of my favourite things to the photography session?
Yes please! Most people bring 2-3 changes of outfit, some bring a lot more! The more you put into it the more options you'll have as we create several different styles of image for you. (We don't mind if you bring in a small suitcase of clothes!)
How much do family portraits cost?
The Generations Portrait Experience starts at just $595. Should you wish to supplement this - prints start at $245 for a framed desk portrait, Wall portraits start from $595 and there are many packages, payment plans and options available to suit all budgets. We've been doing this for over 10 years, so we can guarantee that there will be something to suit everybody's budget!
Do I have to place my order on the day of the session?
Usually orders need to be placed on the day, and most people take advantage of special promotions and incentives to pay on the day. For your convenience, we can assist you with flexible payment options; cash, eftpos, credit cards and there is an easy lay-by option as well. However, if you have small children who are exhausted, we can arrange a separate viewing & purchasing appointment.
How long does it take to get my order?
Allow 4-6 weeks from when you place your order for your portraits to be ready for collection. Feel free to contact us any time to see how your order is progressing.
Do you burn my images onto a DVD?
Generations have several packages that include retouched screensaver friendly versions of your ordered images on DVD.
How long do you keep my portraits on file?
Generations will endeavour to archive your ordered images forever. However, unordered images will be removed from our system within a few months of your session.
Who owns the copyright on my portraits?
In line with common industry practice, Generations Photography retains the copyright to all images taken at your session. However, rest assured that we will never onsell or allow your images to be used by any third parties.
Do you shoot on weekends?
Saturday appointments are very popular, and usually book out well in advance. We charge a $75 holding fee for Saturday sessions, which comes off your order. Session times are 10am and 2pm. Generations Photography is closed on Sundays.
I have a big family, how many people can I bring to my session?
We specialize in amazing large family murals. Generations has photographed up to 19 people individually in one of our unique Generations Designer Portraits. Contact us if you have a very large family, as you'll need an extended session and a special package offer.
Can I have a portrait on my own?
Yes, you can certainly be photographed individually as part of the family portrait session. If you are not part of a family group, or if it's a photo for business use, click on the Melbourne Headshot Company website for more information on how we can best assist you with an individual portrait session.
